Phone:01-564 9548 | Welcome to Purple Hippo!

Terms and Conditions

This site is owned, maintained and operated by Purple Hippo Limited. Please be aware that all of the information and content listed on this website, whether this be in the form of text, images or any other form, is owned or licenced by Purple Hippo Limited and should not be used by any user without written consent.

This agreement applies to anyone using the Purple Hippo website and the owners of the site, Purple Hippo Limited. By using this website at any point or for any purpose you are agreeing to be bound by these terms and conditions.

Purple Hippo Limited grant permission to use and copy some of the information on this site should it be used for the sole purpose of placing an order with Purple Hippo Limited at Any breech of this will be deemed as a breach of the terms and conditions of this site.


Order Information



Orders placed with Purple Hippo and this includes via are done so on the basis that the title of goods will not transfer to the customer until the entire payment of goods has been paid for by the customer and received by Purple Hippo Limited. Please be aware that any confirmation from Purple Hippo in any format, be it an email or phone call prior to goods being delivered should not be seen as an acceptance of your order. Once goods have been delivered Purple Hippo Limited will deem this as a binding contract between Purple Hippo Limited and you the customer, the buyer of goods.



While Purple Hippo will make every effort to contact a customer prior to making a change to a customer’s order, please note that Purple Hippo Limited on occasion may substitute one or more of your items to something of an equivalent value. You the customer can return this item free of charge should you not deem the product satisfactory within 7 days.



Please note that pricing on may change on a regular basis as the business reacts to changes in the market place, therefore it’s important that you give attention to the price displayed on the website prior to placing your order. In addition to this, please be aware that all pricing displayed prior to checkout excludes VAT.


Delivery Shortages

Before you sign for your goods, please take time to carefully check that your order contains everything which is on the delivery docket as Purple Hippo Limited will not accept any reasonability for shortages not identified at this stage. If there are any shortages, please get the drive to note this and then make contact with Purple Hippo on 1890 903 903 or via email at within 24 hours.



If you decide for whatever reason you are unsatisfied with our service or have changed your mind, as an online customer you are entitled to  a “Cooling Off” period which expires 14 days from when you have received the goods. To exercise this option, you need to make contact with Purple Hippo via email at Please be aware that goods must be returned in their original state and unopened.

In accordance with EU law, you have 7 days from payment of goods to cancel your order and get a full refund. Again please be aware that goods must be returned in their original state and unopened.

If goods are damaged or faulty please make contact with Purple Hippo as soon as possible to allow us to offer a replacement or refund. Please note that after 30 days we will not accept any returns for faulty items and we would advise that you contact the product manufacture for assistance.

We may take back goods at our own discretion and in these cases a return charge of €5 will be charged for this service.

Items which Purple Hippo exclude from their returns policy are items which are deemed a consumable product which have a dated shelf life, or anything which is involves a licence. In addition, if you have requested a special item which Purple Hippo have had to source and as such had to incur charges, these items will not be covered.

All items which have been approved for a return, will have a driver assigned to pick up the goods and a corresponding docket. Under no circumstance should you give a driver an item which hasn’t been approved by Purple Hippo for return. These unauthorised returned goods will not credited



1)       The buyer shall make payment in full for the goods net 30 days from the date of invoice.

2)       If the buyer of goods fails to make full payment with the mentioned timeline, then the seller of goods Purple Hippo Limited, reserves the right to charge interest on the original invoice amount, calculated at 5% above the bank of Ireland base rate. This will be compounded on a monthly basis.


Warranty & Liability



Purple Hippo Limited deem its service provided “as in” basis and therefore will offer no warranty of any kind (express or implied) of fitness for a particular purpose even if this may be implied through representations of items. Purple Hippo Limited also give no warranty that any service or particular good will be free of any potential defects or be deemed faulty.

 The content displayed by Purple Hippo Limited on is believed to be as accurate and complete as possible, however Purple Hippo Limited does not deem to represent this information as accurate or complete. Purple Hippo Limited also except no reasonability for the availability of the website


To the fullest extent of the law Purple Hippo Limited accepts no liability for any damages arising from the use of the website, whether this is as a result of direct or indirect use of the website, this includes but not limited to loss of profits, data or time.  All users (registered and non-registered users) whether they place an order or not, should be aware that they use the website at their own risk.

Purple Hippo have made efforts to make sure that the mentioned terms and conditions comply fully with the particulars within the Unfair Contract Terms Act 1977. It therefore should be noted that in any such event that any of the terms are found to be in some way unlawful or invalid for such reason, or otherwise deemed as unenforceable, Purple Hippo Limited will deem that that term severed from the mentioned terms and conditions, and as a result this shall not affect the enforceability of the other remaining term or terms and conditions mentioned.

During the use of the website, the user may come across links to external websites, which should not be deemed as a form of endorsement. While Purple Hippo Limited have taken every precaution to ensure these are correct and of trusted partners, Purple Hippo Limited take no liability for any damages relating to any external parties, as these are not under the control of Purple Hippo Limited.

The overall use of this website is governed by our Privacy Policy and has been incorporated into the terms and conditions.

It’s the user’s reasonability to ensure that periodically visit this page to review and determine that the displayed current terms and conditions to which you are bound are still acceptable, continued use of the website after any changes to the terms and conditions will be deemed acceptance.